Travel concierge services

Sapphire members deserve smooth travel and that’s what we exactly try to do. There’s a travel concierge service waiting to assist you. So, simply transfer all your travel related worries onto us and your smooth journeys are ensured.

Airport Transfer

We like to handle the airport drop-offs and pick-ups of our members. So just feel free to ask for a limo service whenever you need a lift to/from the domestic and international terminals of Hazrat Shahjalal International Airport and Shah Amanat International Airport.


Airport Meet & Greet

Take the hustle out of your travel while you are at Hazrat Shahjalal International Airport. Our personnel will take care of your luggage and ease you through the check-in formalities so that your travel experience is the smoothest possible.

Departure: Be greeted at the main terminal building gates and hand your luggage over. Our personnel will then help whisk you through luggage scanning and check-in formalities.

Arrival: After you exit the immigration area, our personnel will collect the luggage for you, accompany you through customs and escort you to the car parking.

Assistance with reservations

Securing a seat – be it international or domestic – can sometimes be daunting! Our preferred service provider is there to take care of your flight bookings. Simply contact us to place your request and we shall do the needful.

Complementary Health Screening

Complimentary Health Screening is a partnered medical check-up service of Citygem Priority Banking, where eligible Sapphire customers can avail this service along with a companion once a year. This service can be availed from our selected list of partners United Hospital Dhaka, Evercare Hospital Dhaka and Evercare Hospital Chattogram.

Eligibility Criteria

  • Complementary Health Screening service will be available to customers maintaining an average yearly balance of BDT 5 million (Tk. 50 lac) in Current/Savings account.
  • Customers are requested to present valid Citygem debit card at service point for identification.
  • Eligibility criteria may be changed as per discretion of Bank.

City Bank will communicate with customers who are eligible to avail the service. Customers are to then communicate with designated wealth manager for service request placement.

For Details Click here

Customized holiday and business travel packages

Whether you are thinking of family holidays or even corporate packages, contact our preferred service provider and we will customize as per your requirements. Starting from tickets, hotels to daily itinerary and any other special arrangements, we have everything covered for you!

*Terms and Conditions apply